Privacy Policy Overview
This Privacy Policy of grokimages.net ("We," "Us," or "Our") describes our policies and procedures on how we collect, store, use, and/or share your information when you use our AI image and video generation services. This Privacy Policy also tells you about your privacy rights, our privacy protection measures, and how the law protects you.

We use your Personal Data to provide and improve our AI content generation platform. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy and our commitment to user privacy and data protection.

Should you have any questions or concerns regarding this Privacy Policy and our AI generation services, please check our Terms and Conditions, or contact us at [email protected].

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Website refers to Grok Images, accessible from grokimages.net.
• Account means a unique account created by you to access our AI image and video generation services.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Grok Images.
• Cookies are files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.
• Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to our AI Image and Video Generation platform, including Grok Imagine (image generation), Text-to-Video, Image-to-Video, and Long Video Generator tools (collectively, "AI Content Generation Products") that we offer. These tools are designed for creating high-quality AI-generated visual content with advanced features including prompt adherence, style customization, and professional-grade output capabilities. The terms in this privacy notice govern your use of our AI content generation Services.
• Privacy Architecture refers to our system design that prioritizes user privacy, ensuring your prompts and generated content are protected and not shared with third parties beyond what's necessary for service delivery.
• Third-party Social Media Service refers to any website or any social network website through which a user can log in or create an account to use the Service.
• You means the individual accessing or using our AI image and video generation platform, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Personal Data

While using our AI content generation Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

• Email address
• Usage Data (AI generation statistics and patterns)
• Social Media Information (if using social login)
• Web Cookies
• AI generation prompts and preferences (processed securely)
• Credit purchase and usage history
• Generated content metadata

Information from Third-Party Social Media Services

The Company allows you to create an account and log in to use our AI content generator through the following Third-party Social Media Services:

• Google
• Facebook
• Twitter

If you decide to register through or otherwise grant us access to a Third-Party Social Media Service, we may collect Personal Data that is already associated with your Third-Party Social Media Service's account, such as your name, your email address, your activities or your contact list associated with that account.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on our AI content generation platform and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. The technologies we use may include:

• Cookies or Browser Cookies: A cookie is a small file placed on your Device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our AI generation Service.
• Analytics Tools: We may use third-party analytics services to monitor and analyze the use of our Service, helping us improve user experience and service quality.

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including monitoring the usage of AI image and video generation features, processing quality, and credit consumption.
• To manage Your Account: to manage your registration as a user of our AI content generator. The Personal Data you provide can give you access to different functionalities of the Service that are available to you as a registered user.
• To provide you with news, special offers, and general information about platform updates, new features, and credit pack offerings that we offer, unless you have opted not to receive such information.
• To manage your requests: To attend and manage your requests to us regarding AI generation credits, generation issues, or technical support.
• For service improvement: We may use aggregated and anonymized usage data to improve our AI models, enhance generation quality, and improve overall platform performance without compromising your individual privacy.
• For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our AI content generator, products, services, marketing, and your experience.

Privacy Protection

Your AI generation prompts and generated content are processed with privacy in mind:

• Prompts and outputs are stored securely with encryption
• We do not share your creative content with third parties for their marketing purposes
• Platform administrators have limited access to user-generated content, only as necessary for service delivery and support
• All data is encrypted in transit and at rest
• We implement industry-standard security measures to protect your data

Retention of Your Personal Data

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our AI content generator, or we are legally obligated to retain this data for longer time periods.

Your generated content may be stored in your account for your access and management, subject to our data retention policies and any applicable credit pack terms.

Delete Your Personal Data

You have the right to delete or request that we assist in deleting the Personal Data that we have collected about you.

Our AI content generation platform may give you the ability to delete certain information about you from within the Service, including your generated content and account information.

You may update, amend, or delete your information at any time by signing in to your Account and visiting the account settings section that allows you to manage your personal information. You may also contact us at [email protected] to request access to, correct, or delete any personal information that you have provided to us.

Security of Your Personal Data

The security of your Personal Data is critical to us. We employ:

• End-to-end encryption for data transmission
• Secure payment processing through industry-standard payment providers (Stripe)
• Regular security audits and monitoring
• Access controls and authentication measures
• Secure cloud infrastructure with data redundancy

However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing
• Rights related to automated decision-making

To exercise these rights, please contact us at [email protected].

Our Service is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.

We may update our Privacy Policy from time to time to reflect changes in our AI content generation features, platform improvements, or legal requirements. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. We will notify you via email and/or a prominent notice on our Service of any material changes.

The "Last Updated" date at the bottom of this Privacy Policy indicates when it was last revised.

If you have any questions or concerns about this Privacy Policy, our privacy practices, or how we handle your AI generation data, please contact us at [email protected] or through our support channels.

Last Updated: January 2026